Terms & Conditions & Privacy Policy
Terms & Conditions (T&C)
1. Introduction
Welcome to www.hargovindwrites.com. By creating an account or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Account Registration
To use our services, you must create an account with accurate information including your name, mobile number, email address, and password. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
3. User Responsibilities
You agree not to share your account details with others. You must not post any misleading, hateful, or offensive messages or content. Violations of these terms may result in account suspension or termination at our sole discretion.
4. Payments & Refunds
All payments are processed securely through our payment partners. For detailed information about returns and refunds, please refer to our Returns & Refund Policy below.
5. Limitation of Liability
We are not responsible for any indirect or incidental damages arising from your use of our services. Our service availability may vary due to technical reasons, and we do not guarantee uninterrupted access to our platform.
6. Modifications
We may update these Terms and Conditions occasionally. We will notify you of any major changes via email or through a notice on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of India.
Returns & Refund Policy
Thank you for purchasing directly from HargovindWrites.
Each order is personally packed, signed, and quality-checked by the author before dispatch.
To maintain this level of personal attention, we do not accept returns or exchanges on any orders.
No Returns / No Exchange Policy
All sales made through this website are final.
We are unable to accept returns, replacements, or exchanges once an order has been placed.
Damaged or Wrong Product?
In the rare case that your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with:
- Order ID
- Photos of the product and packaging
- Description of the issue
We will verify the issue and arrange a replacement at no extra cost.
Why No Returns?
- Every book is shipped personally by the author.
- Quality checks are done for each order.
- Books cannot be resold once returned, leading to losses for small independent authors.
Privacy Policy
1. Information Collection
During the signup process, we collect the following information: your name, username (if applicable), mobile number, and email address. This information is necessary to create and manage your account.
2. Use of Information
The information we collect is used to create and manage your account, send you notifications and updates about our services, and provide customer support. We may also use this information to improve our services and user experience.
3. Data Sharing
We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our platform, such as SMS providers, email service providers, or payment processing partners. These service providers are contractually obligated to protect your information.
4. Data Security
Your data is stored securely with encryption and protected against unauthorized access. We implement industry-standard security measures to safeguard your personal information. However, no method of transmission over the internet is 100% secure.
5. User Rights
You have the right to request deletion or modification of your personal data at any time. You can also unsubscribe from marketing communications anytime by clicking the unsubscribe link in our emails or by contacting us directly.
6. Cookies/Analytics
We may use cookies to improve user experience and analyze website traffic. These cookies help us understand how visitors interact with our website and enable us to provide a better browsing experience. You can control cookie settings through your browser preferences.
7. Consent
By signing up and using our services, you consent to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
Questions or Concerns?
If you have any questions about these Terms & Conditions or Privacy Policy, please contact us through our contact page.
Last updated: December 12, 2025
